Privacy Policy
Last updated: November 24, 2025
At NEXUS AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Information You Provide
- Contact information (name, email address, phone number, company name)
- Account credentials if you create an account with us
- Communication preferences and marketing opt-ins
- Information you provide when filling out forms or requesting services
- Feedback, survey responses, and other communications you send to us
Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (based on IP address)
- Cookies and similar tracking technologies
How We Use Your Data
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending promotional communications (with your consent)
- Responding to your comments, questions, and requests
- Analyzing usage patterns to enhance user experience
- Detecting, preventing, and addressing technical issues or fraud
- Complying with legal obligations
Data Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our business (e.g., SMS delivery, email services, payment processing), solely for the purpose of providing our services to you.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
In all cases, we require that any third parties who receive your data maintain its confidentiality and use it only for the specific purpose for which it was shared.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to certain processing activities
To exercise any of these rights, please contact us using the information provided below.
SMS/Text Message Communications
Nexus Growth Engine sends SMS/text messages to users who provide their phone number via our website forms, including but not limited to our Lead Response Audit, ROI Calculator, Strategy Session Request, Appointment Booking, and Free Trial Signup pages.
Message Types
- Appointment confirmations and reminders
- Follow-up communications related to your inquiry
- Service updates and information you requested
- Responses to questions or requests you submitted
Message Frequency
Message frequency varies based on your interaction with our services, typically 1-5 messages per interaction. You will not receive recurring marketing messages unless you separately opt in.
Costs
Message and data rates may apply. Consult your wireless carrier for details on your messaging plan.
Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts.
Help
For help with our SMS program, reply HELP to any message, email [email protected], or call +1 (602) 342-9843.
Carriers
Carriers are not liable for delayed or undelivered messages. We support all major US wireless carriers.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Thorderson Enterprises LLC d/b/a Nexus Growth Engine
Eagle Mountain, UT 84005
Phone: +1 (602) 342-9843
Email: [email protected]
This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.